Frequently Asked Questions
Do I need a referral to see a physiotherapist?
No! You can book directly with us. We offer direct access physiotherapy in Surrey and Langley.
Do you direct bill ICBC and WorkSafeBC?
Yes! We are an approved ICBC and WorkSafeBC provider. We direct bill both, so there are no upfront costs for covered treatments.
What insurance plans do you accept?
We accept and direct bill most extended health plans including Pacific Blue Cross, Sun Life, Manulife, Canada Life and more.
How do I book an appointment?
Book online 24/7 through our JaneApp booking system, or call us at 778-547-0988. We offer same-week appointments.
Where are you located?
We’re at 7170 188 St #105, Surrey, BC V4N 6R4 – convenient for Surrey and Langley with free parking.
What conditions do you treat?
Back/neck pain, sciatica, sports injuries, concussion, vestibular disorders, post-surgical rehab, arthritis and more. Use our body map to find the right treatment.
How long does physiotherapy take?
Recovery varies — typically 4–12 sessions for most injuries. We’ll give you a clear timeline during your assessment.